Privacy Policy
Effective date: November 1, 2026
Who we are
Constructora y Promotora V&N LLC, doing business as Habitat Solutions Group, operates habitatsolutionsgroup.us. This policy covers information connected with our website and inquiries about our services. Contact: habitatsolutionsgroup@gmail.com or +1 786-397-1649.
Information we receive and why
We receive information you choose to provide, including your name, phone number, email, message, project location and project details. Our quote form requests a name, phone number and message. We use this information to answer inquiries, discuss estimates, coordinate appointments, follow up on projects and maintain related records. We do not use these inquiries for promotional campaigns. Please do not send payment card details, Social Security numbers or other sensitive records through the general form or chat.
Website tools and cookies
Our website and service providers may process technical information such as IP address, browser and device details, pages requested and security or interaction events. Cookies and similar technologies support site functionality, performance, embedded tools and abuse prevention. Wix hosts our site; Systemic Digital and LeadConnector/HighLevel support forms and communications; Cloudflare helps protect our form from bots; Ichonic provides the WhatsApp contact button. Embedded media and external services may also process technical information when loaded or used. You can manage cookies in your browser; blocking them may affect some features. If you choose WhatsApp or another external service, that service's own privacy terms also apply.
Sharing and privacy commitments
We do not sell personal information or share it with other businesses for advertising. We use service providers to operate the website and serve customers. Mobile opt-in information and SMS consent are not shared with third parties for their marketing or promotional purposes. Messaging providers may process this information to deliver and support communications. We may also disclose information as required by law or as necessary to address fraud, protect rights or respond to a lawful request.
Optional text messages
If you opt in, messages from Habitat Solutions Group relate only to your inquiry, appointments or requested services. Consent is not a condition of purchase or requesting a quote. Message frequency varies with your requests and project activity; message and data rates may apply. Reply STOP to request no further SMS messages. For help or to update your preferences, contact habitatsolutionsgroup@gmail.com or +1 786-397-1649. You can use phone or email instead of SMS. Opting out does not erase records we need to retain.
How long we keep information
For inquiries that do not become a contract or project, our retention policy is to review personal information for deletion or anonymization 12 months after the last substantive exchange with the inquirer and complete the review and action within the next 30 days, unless a documented business or legal need requires longer retention. Automated messages do not restart this period. Client and project records are kept separately for applicable contractual, legal and recordkeeping needs. Limited consent, opt-out and dispute records may be retained as needed to respect communication preferences and meet obligations. Backup copies may persist until replaced or removed through the relevant provider's backup cycle.
Security and your requests
Our website uses HTTPS and our quote form includes bot protection. No internet service can guarantee absolute security. Contact us to request access, correction or deletion of information you have provided, or to ask about these practices. We may need to verify your identity. We handle requests as required by applicable law; some records may need to be retained. This policy does not limit your applicable legal rights.
Updates
We will update the effective date when this policy changes and provide additional notice when required by law.